McKinsey Talks Talent How to get return to office right
Feb 6, 2025
The return to office trend is reshaping workplace dynamics, contrasting leadership expectations with employee preferences. Surveys show increased in-person work, especially in sectors like healthcare and retail. Employee satisfaction varies across remote, in-person, and hybrid models, with generational differences in burnout rates. Gender dynamics also play a role, affecting job satisfaction and mentoring opportunities. Leaders face challenges in ensuring intentional engagement to foster productivity and innovation as organizations adapt to these new work models.
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Return to Office on the Rise
- In-person work has significantly increased across various sectors, with some sectors more than doubling their in-person workforce from 2023 to 2024.
- This trend is evident in sectors like consumer/retail, healthcare, and advanced industries, suggesting a widespread shift towards in-person operations.
Employee Satisfaction Across Work Models
- Employee satisfaction remains consistent across different work models (in-person, hybrid, remote).
- Only a small percentage of employees, regardless of their current work arrangement, express a desire to switch.
Burnout Rates and Work Models
- In-person and remote workers experience similar burnout rates, both higher than hybrid workers.
- This may be because in-person work involves more unpredictable interactions, increasing workload.