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This week I'm joined by SRE leader Trent Hornibrook who shares a story about how he improved on-call early in his career, and then we explore the broader theme of focusing on the things that matter in observability, incident response, on-call, and beyond. We discuss...

🔌 Empowering engineers to implement change in your org
🧑‍🍼 Focusing on what matters (customer & business > technology)
👀 Not just adding more monitoring as the output of each PIR
😎 How autonomy can lead to accountability
🌳 How to influence change in an organisation

...and much more.

You can find Trent on:

LinkedIn: https://www.linkedin.com/in/trenthornibrook/

You can find Stephen on:

LinkedIn: https://www.linkedin.com/in/stephentownshend/
Bluesky: https://bsky.app/profile/slightreliability.bsky.social
YouTube: https://www.youtube.com/c/SlightReliability
Instagram: https://www.instagram.com/slight_reliability/
TikTok: https://www.tiktok.com/@the_kiwi_sre

Focusing on What Matters with Trent Hornibrook (Episode 99)