Episode 425: Operationalizing Cash Payments in Clinical Practices with Marshall Allen

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In this episode of Relentless Health Value, Stacey Richter speaks with Marshall Allen about how clinical practices can implement cash payment options for patients, which can often be cheaper than using insurance. They discuss the growing trend of patients struggling with high deductibles and the legal considerations for providers accepting cash, including using HIPAA to navigate insurance constraints. Allen shares insights on setting competitive cash prices, the potential financial benefits for practices, and resources like fairhealthconsumer.org to benchmark pricing. He also touches on the broader movement towards direct contracting and the importance of fostering healthcare financial literacy among patients.

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07:04 What Allen Health Academy is doing.

11:01 What’s the problem with the system now?

14:19 EP363 with David Scheinker, PhD.

14:27 EP413 with Will Shrank, MD.

14:34 What’s the hack Marshall Allen shares for insured patients paying cash?

15:06 How can patients cite HIPAA to pay cash instead of using their insurance?

19:00 What’s the first recommendation Marshall Allen has when dealing with healthcare billing?

21:26 EP297 with Jerry Durham.

21:48 What are the other benefits of a clinic accepting cash payments?

25:36 Why do we need to have more direct pay happening?

26:36 How should a medical provider set a cash price?

27:12 Research tools for fair pricing: fairhealthconsumer.org, BILLY, colonoscopyassist.com, Jason Health, Green Imaging.

32:36 How do you find the win-win between a patient and a doctor?

32:51 What’s the final tier of partners in creating more direct-pay opportunities?

34:30 What’s Marshall Allen’s opinion on having to pay credit card fees?

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