How Salesforce is Moving Voice Technology Forward with Chief Scientist Richard Socher

“Hey do you want to go paramotoring?” This may not be the typical way an IT conversation starts, but it just might be the way you begin an interaction with Richard Socher. Especially if you’re near a beautiful vista or in any gorgeous outdoor setting. But paramotoring is only Richard’s hobby, his job is Chief Scientist for Salesforce. As the Chief Scientist, Richard wears a couple of different hats. He and his team focus on publishing new research data, doing applied research, incubating, and working on the capabilities of Salesforce’s platform. The type of work Richard and his team do extends across many fields, but lately, they have been narrowing in on A.I. and all things Salesforce Einstein Voice Assistant. On this episode of IT Visionaries, Richard talks about his origins, including the work he did as the founder, CEO and CTO of MetaMind, the current and future state of affairs of A.I. and voice, and yes, his love of paramotoring.

Key Takeaways:

• How A.I. can have a positive impact
• What is the future of voice technology?
• What out-of-the-box features are available

IT Visionaries is brought to you by the Salesforce Customer 360 Platform - the #1 cloud platform for digital transformation of every experience. Build connected experiences, empower every employee, and deliver continuous innovation - with the customer at the center of everything you do. Learn more at salesforce.com/pla

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This episode was produced by the team at Mission.org and brought to you by Brightspot.