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272. How to Become a Super Communicator With Charles Duhigg

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Feb 29, 2024
In this engaging discussion, Charles Duhigg, a Pulitzer Prize-winning journalist and author of 'The Power of Habit,' shares powerful insights from his latest book, 'Supercommunicators.' He delves into the art of connection, emphasizing the significance of deep questions and mindful listening. Highlighting techniques like 'looping for understanding,' he offers practical advice for parenting and navigating challenging conversations. Duhigg also explores the impact of effective communication on personal growth and business success, urging listeners to embrace empathy in dialogue.
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ANECDOTE

Communication Breakdown

  • Charles Duhigg struggled to communicate with his wife and coworkers.
  • He'd complain about work, and his wife would offer practical solutions, leading to arguments.
INSIGHT

Three Conversations

  • Every discussion consists of three conversations: practical, emotional, and social.
  • Matching conversation types is key for connection.
ADVICE

Matching Principle

  • Identify the conversation type (practical, emotional, social) and match it.
  • Once synced, you can move between types together.
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