In this podcast, Ben & David discuss the rise of Jet.com and its acquisition by Walmart. They explore the history of the company and its founder, as well as Amazon's acquisition of Quidsi. They delve into Jet's vision as an 'online Costco' and its pivot away from a membership model. The podcast also explores the growth potential of Jet, the challenges it faces, and the competition with Amazon.
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Quick takeaways
Jet aimed to compete with Amazon by offering lower prices and targeting price-conscious middle-class Americans.
Walmart's acquisition of Jet.com demonstrates the challenges traditional retailers face in competing with online giants like Amazon.
Walmart's acquisition of Jet.com provides an opportunity to leverage technology and expertise to grow their e-commerce business and compete with Amazon.
Deep dives
Jet's Vision and Business Model
Jet aimed to compete with Amazon by offering lower prices, with the goal of being 10-15% cheaper than Amazon. They incentivized customers to buy more items at once and offered discounts based on the items being in the same fulfillment center. They also introduced a membership fee of $50 a year, which was later dropped to attract more customers. Jet's focus was on serving middle-class Americans who were price-conscious.
Aggregation Theory and the Innovator's Dilemma
Jet's acquisition by Walmart demonstrates the challenges that traditional retailers like Walmart face in competing with online retail giants like Amazon. Walmart's acquisition of Jet is seen as an attempt to tap into Jet's technology and expertise to better compete with Amazon. The Innovator's Dilemma is evident as Walmart struggles to transition to a low-margin, e-commerce business model while protecting its existing profitable business.
Walmart's Advantages and Potential for Success
Walmart's acquisition of Jet provides them with an opportunity to leverage Jet's technology and customer base to grow their e-commerce business. Walmart's vast financial resources, combined with Mark Lore's expertise in e-commerce, could enhance their ability to compete with Amazon. Additionally, Walmart's existing customer base, which aligns with Jet's target market, may provide valuable growth opportunities.
Walmart's Acquisition of Jet.com
Walmart's acquisition of Jet.com is driven by the desire to gain expertise in technology and to compete with Amazon in the e-commerce market. While there is no clear number two e-commerce site to Amazon, Walmart aims to leverage Jet.com's technology and people to strengthen its own e-commerce capabilities. The acquisition is seen as a strategic move for Walmart to tap into Jet.com's urban and millennial customer base, which differs from Walmart's traditional customer demographic. By acquiring Jet.com, Walmart hopes to position itself as a strong competitor in the fast-growing world of online retail.
Challenges and Implications of the Acquisition
The acquisition raises questions about the future of Walmart's e-commerce strategy. There are speculations whether Walmart will continue to operate Jet.com as a standalone entity or incorporate its technology and business model into Walmart.com. Walmart's lack of a strong technology background is another factor, making the acquisition more about acquiring the knowledge and expertise of Jet.com's team rather than just the technology itself. While Walmart's acquisition of Jet.com is a bold move to compete with Amazon and target a younger customer base, questions remain about the potential disruption that could come from emerging technologies and the need for continuous innovation in the e-commerce market.
Ben & David break down Jet.com’s meteoric rise, culminating in Walmart’s blockbuster $3B+ acquisition of the company just two years after its founding. Will we look back on this deal as an ‘Instagram-like’ bargain or a ‘Pets.com'-sized blunder? And most importantly, can *anyone* compete with Amazon going forward? We speculate wildly.
Amazon's dramatic acquisition of Quidsi in 2010, including Bezos’ admonition to Amazon corp dev to keep Quidsi from being bought by Walmart under any circumstances (covered well in The Everything Store)
Lore's vision of Jet as an ‘online Costco’ that can directly with Amazon on price by selling goods to a “huge middle-class of people" at effectively zero margin, and make profit on membership fees
Jet’s pivot in October 2015 to drop the membership model (their only profit engine), and subsequent massive growth (but also accompanying massive losses)
Is e-commerce really a winner-take-all business and will Amazon just take over the world? Featuring liberal citations (again) of Ben Thompson'sAggregation Theory and the importance of customer experience.
Is there any path for Walmart & Jet to compete effectively with Amazon? Is Marc Lore Walmart’s only hope?
Fantastic interview with Tim Cook discussing (among other things) the massive amount of growth still left in the internet