RSPA Trusted Advisor

RSPA Trusted Advisor Ep. 105: Creating and Maintaining a Candid Culture with PAR’s Savneet Singh

Feb 8, 2024

In this episode, RSPA CEO Jim Roddy talks with Savneet Singh, CEO of billion-dollar RSPA member PAR, about creating a culture of candor. They discuss identifying and testing potential leaders, the value of authentic leadership, and the impact of embracing adversity. Singh also shares his experiences with humility, learning from humbling experiences, and the importance of matching talent with the right role.

40:15

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Episode guests

Savneet Singh

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Episode notes

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Quick takeaways

Being nimble and constantly challenging the status quo is crucial for avoiding stagnancy in growing companies.

Creating a transparent and honest work culture, prioritizing substance over presentation, and rewarding candor are key to fostering innovation and employee satisfaction.

Deep dives

Importance of Nimbleness and Questioning the Status Quo

In a recent podcast episode, Savniet Singh, the CEO of PAR Technology, emphasized the importance of being nimble and not being afraid to question the status quo. Singh highlighted the need to avoid stagnancy and to constantly challenge the way things are done, especially as companies grow and add layers of middle management. He stressed the significance of maintaining an edge and not resting on past successes, emphasizing the need for hard work and not standing on laurels.

Introduction

4min

Creating a Candid Culture

7min

The Importance of Humility and Learning

13min

Developing Business Judgment and the Importance of Talent Matching

4min

Maintaining Realistic Outlook and Sources of Inspiration

9min

Creating and Maintaining a Candid Culture and the Importance of Authenticity

3min

In Episode 105 of “The Trusted Advisor,” RSPA CEO Jim Roddy talks with Savneet Singh, CEO of billion-dollar RSPA member PAR, about his unique leadership journey. Much of the discussion focuses on the importance of creating a culture of candor – and the challenge of maintaining one long-term. Singh also talks about identifying and testing your next generation of potential leaders, which CEOs and books have guided him as a leader, and the value of authentic leadership.

“The Trusted Advisor,” powered by the Retail Solutions Providers Association (RSPA), is an award-winning content series designed specifically for retail IT VARs and software providers. Our goal is to educate you on the topics of leadership, management, hiring, sales, and other small business best practices. For more insights, visit the RSPA blog at www.GoRSPA.org.

The RSPA is North America’s largest community of VARs, software providers, vendors, and distributors in the retail, restaurant, grocery, and cannabis verticals. The mission of the RSPA is to accelerate the success of its members in the retail technology ecosystem by providing knowledge and connections. The organization offers member-to-member warm introductions, education, legal advice, industry advocacy, and other services to assist members with becoming and remaining successful. RSPA is most well-known for its signature events, RetailNOW and Inspire, which provide face-to-face learning and networking opportunities. Learn more by visiting www.GoRSPA.org.

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