DesignOps Island Discs Harjot Bal - Running a DesignOps Audit
May 17, 2021
Harjot Bal, Senior Manager of DesignOps and Design Systems at Appnovation in Toronto, shares his journey from UX design to enhancing design operations. He discusses his unique approach to conducting DesignOps audits, emphasizing stakeholder engagement and empathy. Harjot highlights the crucial role of effective design tools in fostering creativity and problem-solving. With a twist of imagination, he also reflects on life stranded on a desert island, picking nostalgic hip hop alongside a thought-provoking reading choice.
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UX To DesignOps Journey
- Harjot Bal transitioned from UX design to focusing on internal processes and improving workflows for design teams.
- His passion for solving internal problems led naturally to a career in DesignOps, which is still an emerging field.
Conduct Broad Stakeholder Interviews
- Conduct interviews broadly including design and cross-functional stakeholders to gather candid insights.
- Approach the audit with objectivity and aim to understand perceptions and challenges to improve design operations.
Ask Open-Ended DesignOps Questions
- Use open-ended questions to explore roles, collaboration with design, evolution needs, and design system perceptions.
- Include educating stakeholders on design systems if necessary during conversations.
