It's Founder Friday! Today we get to chat with one of the key players in the Seattle coffee shop scene, Jill Killen.
For the past 16 year she has run coffee shops and has been dedicated to serving and investing into her staff and the community through them. We talk about her start in coffee, how she became the owner of three different shops, the passion and moxie that drove here (and still drives her), her philosophy on hospitality and hiring, how she maintains the accessibility of the cafes amid higher operating costs and much more. It was an interview packed with great tips for owners and inspiration for coffee pros everywhere.
Links:
www.cloudcitycoffee.com
www.royaldrummer.com
www.eldiablocoffee.com
IG:
Cloud City
El Diablo Coffee
Royal Drummer Coffee
Keys To The Shop : Equipping Coffee Shop Leaders