Everyday AI Podcast – An AI and ChatGPT Podcast
EP 471: Inside Multi-Agent AI - Rethinking Enterprise Decisions
Feb 27, 2025
Babak Hodjat, CTO of AI at Cognizant and key developer of Siri's natural language tech, dives into the fascinating world of multi-agent AI. He discusses how these systems can transform enterprise decision-making, boosting productivity while ensuring responsible oversight. The conversation reveals the challenges of integrating AI agents and the evolving human-device interaction. Hodjat presents insightful examples of agents enhancing customer engagement and streamlining internal processes, foreshadowing a business landscape where creativity thrives amidst AI-driven efficiency.
37:28
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Quick takeaways
- Organizations must balance the delegation of decision-making power to AI agents with the need for ethical and effective deployment.
- The rapid integration of multi-agent systems enhances operational efficiency by fostering collaboration and breaking down organizational silos.
Deep dives
The Rise of Agency in AI and Decision-Making
The concept of agency in AI is becoming increasingly relevant as organizations consider how much decision-making power to delegate to AI systems, particularly large language models. Companies are starting to recognize the value of allowing AI to not only provide insights but also make autonomous recommendations. This shift is reflected in enterprise environments, where the integration of AI agents aims to streamline complex processes and enhance operational efficiency. As businesses evolve towards multi-agent systems, understanding the implications of granting agency becomes crucial for ethical and effective AI deployment.
