21 Hats Podcast Dashboard: Seeing Past the Workslop and Hallucinations
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Nov 14, 2025 In this engaging discussion, Gene Marks, a small-business columnist and CPA, dives into the practical use of AI for small businesses. He emphasizes the importance of investing in paid AI tools and training to empower employees. Marks shares impressive examples like using Google Meet's translation features for multilingual meetings and Copilot in OneDrive for efficient resume management. He also highlights the need for businesses to embrace AI cautiously while utilizing their own data for better results. Get ready to amplify productivity!
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Not All AI Use Cases Are Equal
- AI is not uniformly ready for all business use cases; some areas work well while others fail spectacularly.
- Overpromising and premature adoption create "work slop" where people spend more time fixing AI than doing the task themselves.
AI Image Experiment Failed To Nail Details
- Gene asked image AIs to create a Yorkshire Terrier hitting a home run and got cute but incorrect results repeatedly.
- He tried multiple prompts and platforms but the images still mispositioned the dog, bat, and ball.
Video Generators Look Good But Miss The Mark
- Gene tested AI video generators like Google's VO and OpenAI's Sora and found the results impressive but still imperfect.
- He believes creators will leverage these tools, but professional-quality output for businesses isn't reliable yet.