This week's guest is Roland Guerrero. Ron and Roland discussed Roland's experience working with the city of Fort Collins on their lean journey. Ron also asked Roland to weigh in on whether contentment and continuous improvement can coexist. An MP3 audio version of this episode is available for download here. In this episode you'll learn:  The quote Roland likes (2:34) Roland's background (3:35) Fort Collins' lean journey (5:10) Example improvements (7:27) Why it was challenging (12:48) Other tools they use (16:19) Whether contentment and continuous improvement can coexist (19:53) Podcast Resources Right Click to Download this Podcast as an MP3 Roland on LinkedIn Fort Collins Website Get All the Latest News from Gemba Academy Our newsletter is a great way to receive updates on new courses, blog posts, and more. Sign up here. What Do You Think? How else could lean be used in a government setting?