#379: Meet the Guru - Building Quality Management in Early-Stage Medical Device Companies and other Insights from a Veteran Engineer

In this episode of the Global Medical Device Podcast, host Etienne Nichols speaks with Vernon Baker, a medical device guru, about key strategies for early-stage MedTech companies, particularly around implementing Quality Management Systems (QMS), supplier management, and compliance.

Vernon shares his experience of transitioning from engineering to quality and regulatory roles, emphasizing the importance of being a "jack of all trades" when hiring early quality managers. They discuss how small companies can navigate the complexities of ISO 13485, supplier audits, and regulatory intelligence. This episode is a must-listen for startup founders and quality professionals seeking to establish a strong foundation in MedTech.

Key Timestamps:

• [00:02] – Introduction: Etienne Nichols introduces the topic of early-stage MedTech QMS implementation and guest Vernon Baker.
• [04:30] – Vernon’s Background: From mechanical engineer to quality expert in MedTech.
• [13:00] – Wearing Many Hats: How early hires in quality roles manage multiple responsibilities in small companies.
• [22:10] – Supplier Management: The importance of supplier audits and choosing the right partners.
• [35:45] – Management Reviews & Communication: Aligning quality efforts with company goals.
• [47:00] – Regulatory Intelligence: Staying updated with regulatory changes and standards.
• [59:20] – Final Advice: Qualities to look for in an early-stage quality manager.

Notable Quotes:

• “You don’t have to be an expert in everything, but you do need to know where to find the answers.” – Vernon Baker on managing quality systems.
• “A good management review should feel like a real conversation about the direction of the company, not just a checkbox exercise.” – Vernon Baker on management reviews.
• “Supplier management is critical in small organizations. You’re outsourcing a lot, and you need to vet and audit your suppliers well.” – Vernon Baker on supplier controls.

Key Takeaways:

MedTech Trends:

1. Focus on Flexibility: Early hires in MedTech quality roles need to be adaptable, covering everything from product development to regulatory compliance.
2. Supplier Audits Are Essential: Strong supplier management, including on-site audits, is vital to mitigate risks and ensure high-quality materials and components.
3. Regulatory Intelligence: Regularly updating your team on changing regulations and standards is crucial for maintaining compliance and avoiding costly mistakes.

Practical Tips:

1. Leverage Consultants: For niche areas like biocompatibility and regulatory changes, hiring external consultants can provide critical insights.
2. Invest in Training: Encourage your team to undergo formal training in ISO 13485, risk management, and process validation to build internal competency.
3. Use Document Templates: Start with pre-existing QMS templates and refine them according to your company’s specific needs.

References:

• ISO 13485: The international standard for medical device quality management systems, which is essential for compliance in various jurisdictions.
• FDA Recognized Standards: Lists that guide device manufacturing and safety, critical for ensuring that products meet U.S. regulatory requirements.
• EU MDR: A sweeping update to European medical device regulations, requiring stricter quality and reporting standards.

Connect with Etienne Nichols on LinkedIn for more insights into quality management in the MedTech industry: Etienne Nichols on LinkedIn

MedTech 101:

• QMS (Quality Management System): A structured system that documents processes, procedures, and responsibilities for achieving quality policies and objectives. For MedTech, this typically involves compliance with ISO 13485.
• Supplier Management: The process of vetting, auditing, and maintaining relationships with external suppliers to ensure they meet your quality and regulatory standards.
• Management Review: A formal meeting where top management reviews the performance of the QMS to ensure its effectiveness and alignment with business objectives.

Questions for the Audience:

1. How do you manage regulatory changes in your MedTech company? What tools or resources do you rely on most?
2. What are your predictions for how supplier management will evolve with advancing technologies in MedTech?

Let us know by emailing your thoughts to podcast@greenlight.guru!

Feedback:

We’d love your feedback on this episode! Please leave us a review on iTunes, or send your thoughts and suggestions for future topics to podcast@greenlight.guru.

Sponsor Message:

This episode is brought to you by Rook Quality Systems, specializing in custom QMS solutions for MedTech startups. Rook helps streamline processes and ensure regulatory compliance. Visit rookqs.com to learn more and start building your ideal QMS today!