Miles to Go - Travel Tips, News & Reviews You Can't Afford to Miss!

Extra Seat? Navigating Airline Customer Of Size Policies

Jan 15, 2025

The hosts tackle the complex policies around airline travel for customers of size, sharing personal stories and advocating for better communication. They delve into the challenges experienced by larger passengers and suggest improvements for a smoother travel experience. Additionally, they provide tips for booking family accommodations in Europe and strategies for securing hotel upgrades. With a mix of humor and crucial insights, they keep the conversation engaging while addressing essential travel concerns.

47:57

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Quick takeaways

Airline policies regarding customers of size are often unclear, causing discomfort and embarrassment during the travel experience for many passengers.

Incidents like flight delays due to unpredictable weather highlight the operational challenges airlines face, affecting both crew duty limits and passenger anxiety.

Engaging with travel communities offers valuable insights for families, helping them navigate complex booking scenarios and optimize loyalty program benefits.

Deep dives

Winter Travel Experience

Snowfall can significantly impact travel plans, as illustrated by a recent experience where a flight was delayed due to snow accumulation. The crew faced tight timelines to avoid exceeding their duty limits while passengers waited anxiously to push back from the gate. This scenario was complicated by a tug struggling to maintain traction while attempting to back up a large aircraft on slippery taxiways. Such unpredictable weather conditions can disrupt airport operations, leading to numerous cancellations and additional stress for travelers.

Intro

2min

Airline Adventures: Snow and Safety

12min

Travel Tips and Booking Insights for Business Class

2min

Navigating Airline Policies for Customers of Size

26min

Strategies for Hotel Upgrades and Family Travel Insights

2min

Maximizing Hotel Loyalty Benefits

4min

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In a Miles To Go first, Ed is throwing the challenge flag and asking Jeremiah for an instant replay review on comments Richard made in a previous episode. Who's right? Tune in to find out. Richard and Ed are also diving into the swampy world of airline policies for customers of size. Airlines don't make it easy to deal with this ahead of time, and airline employees don't invest the time to avoid these issues at airports and onboard planes. We've also included links to the customer of size policies for a number of airlines:

We're also answering a listener question about booking family rooms in Europe.

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