TED Business Quick Fixes: How to level up, job craft, and manage colleagues you can’t stand | Fixable
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Sep 1, 2025 This discussion tackles various workplace dilemmas, offering quick solutions for growth and interpersonal issues. Listeners learn effective strategies for scaling small businesses and navigating role changes. Insights on job crafting help employees communicate their needs better, while tips on managing difficult colleagues aim to improve team dynamics. The episode emphasizes the importance of understanding customer feedback and fostering a positive work culture.
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Pick Volume Or Breadth To Scale
- Do choose whether to grow by serving more customers or by offering more services to existing customers.
- Prioritize scaling the same offering when demand exists and pursue high-value new services only when necessary.
Partner With Customers For Faster Insight
- Do partner directly with customers and employees to learn what they truly value before inventing new offerings.
- Use on-site intimacy to run experiments that reveal both value creation and the profit potential of ideas.
Domino’s Billboard Frenzy
- Anne tells the Domino's turnaround story where focusing on pizza taste unlocked growth.
- The CEO used customer feedback publicly to force company focus and engage customers in the fix.