The PR Breakdown with Molly McPherson L.A. Mayor Karen Bass is Bad in a Crisis. Here's Why
The episode examines the mismanagement of communication during the recent LA wildfires, focusing on Mayor Karen Bass's absence during the crisis and the subsequent erosion of public trust. Key lessons in crisis communication emphasize the need for transparency, empathy, and accountability from leaders facing critical situations.
• Analysis of Mayor Bass's timeline during the wildfires
• Discussion on the impact of her international travel
• Examination of communication failures and trust erosion
• Connection made between budget cuts and fire response
• Overview of public reactions and online petitions for resignation
• Key lessons for leaders in crisis communication
• Importance of empathy and transparency in restoring trust
If you work in strategy or communication, join Molly on December 17 at 12 PM ET for a 60-minute live media training that breaks down a crisis in real time. RFK Jr is being hit from two sides at once. Now Olivia Nuzzi’s memoir is out, weeks after Tatiana Schlossberg’s essay landed a punch. We'll walk through the headlines, the data, the sentiment, press coverage, then map out what a competent response would actually look like. Click here to attend.
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