AI adoption in enterprises

Enterprises are evaluating AI and generative AI with structure and caution, focusing on patterns and models that are known to work. Many companies are further along in AI adoption than expected, thanks to the foundation of data science and machine learning. AI and generative AI are expected to be significant investment areas in the coming year, with a choice between massive cloud-based models and more specialized, open-source models. Companies are looking at various use cases, including customer interactions, support augmentation, autonomous driving, telecommunications, and factory automation.