Business Minds Ep 24: Matthew Bailey - Mentorship and diversification of services to patrons
Welcome to Business Minds, a podcast proudly brought to you by Sydney Hills Business Chamber.
Our show aims to both educate and inspire business owners – big or small – by sharing stories and extensive experience from like-minded people.
I am your host, Jason Owen, and today I’m chatting with Matthew Bailey on the topic of 'Mentorship and diversification of services to patrons'.
About Matthew Bailey
Matthew Bailey is the General Manager at Lynwood Golf and Country Club. Joining the Lynwood in 2009, prior to the course and club officially opening, Matthew joined Lynwood as 3rd year Apprentice Greenskeeper, studying Sports Turf Management.
After finishing his studies, he moved quickly into the Assistant Superintendents Role and then into the Course superintendents Role by the age of 24.
Matthew spent 9 years in the role of Course Superintendent. In this time Matthew helped guide the club through the amalgamation with CHRG and course redesign projects, before being offered the role of Club General Manager in 2021.
In his time as General Manager, Matthew has had to deal with Drought, multiple flood events, Covid lockdowns.
Today Lynwood is thriving, with record patronage through the club, record social golf rounds and record membership levels.
A philosophy of community first and focusing on building a strong community focused culture has ensured Lynwood Golf and Country Club was able to survive through setbacks, but to thrive.
Questions:
- How did your club diversify its offering after the floods last year to remain relevant with the local community?
- What value do you think having a mentor had on your ability to grow into your role and grow the club’s membership base?
- How do you manage employment across the three sectors of your workforce?
Contacts:
02 4580 2800