21. An Inside Look Into Our Hiring Best Practices

We all know hiring can be exciting, but also a huge challenge for many agencies. What can be even harder is coming up with your master plan ahead of time on how to vet the “right fit” candidate and take that next successful step towards scaling. Because we’re all in the business of building superstar teams, right!?

Carly from the DOT & Co. team is here to get you started on building out the perfect hiring process. Carly is the leader of our hiring and marketing at DOT & Co. and she’s someone you should definitely learn from. In this episode, we dive into an inside look at our best practices when hiring superstar teams. Because we get it-- In lean agencies and entrepreneurial “go-getter” environments, you need people with resiliency, openness, self-awareness, comfortability with ambiguity, and a killer attitude; but how do you find them?

1.Initial Stages: Applications, Resumes & Everything in Between

LinkedIn is a great primary tool when trying to source candidates from within close contacts of your network - this also is the #1 platform used in recruiting and often allows you to gather more than just a resume when posting jobs. And as much as you may not want to hear it, it’s critical to dedicate TIME to finding the right person. This means sifting through application materials, consulting teammates for their thoughts on who the best fit would be, and setting out your criteria for who will move onto next steps in the hiring process.

2. The Qualification Stage: Tips and Tricks

STEP 1) It all starts with the first email communications: are they responding well to your vibe and tone? Are the responses timely and well-written? In agency life, communication skills are paramount, and you can garner a ton about someone from those first back-and-fourths before even glancing at the other stuff.

STEP 2) The Classic: Check out their socials and ensure they are the REAL DEAL. In the world of digital marketing, EVERYTHING we do is online— so make sure your candidates are projecting their digital voice in a way that attracts you to learn more about them.

... and the list goes on. If you want to dive fully into what our team uses when hiring superstar CAMs and beyond, head on over to www.dotandcompany.co/hiring and grab our hiring checklist/process/and everything you need as an agency owner to vet the perfect fit candidates.

[HELPFUL LINKS]

Hiring Checklist: Grab our hiring best practices here. 

[ABOUT THIS PODCAST]

Welcome to the Happy Clients Podcast, brought to you by DOT and Company-- the world's best and only team of client account managers for digital marketing agencies. Whether you're a virtual assistant, an agency owner, or a client-facing account manager, we all deal with clients. Lucky for you. client management is what we do best. On the happy client's podcast, we won't shy away from the ups and downs of managing clients in the agency world, but we'll be right there alongside you to learn together and share the real juicy stuff we'll undoubtedly face when it comes to client management. Now, let's dig in, chat CAM life and have some fun along the way.

Cheers, to happy clients.