

The $800B Opportunity Reshaping Retail Sustainability
Aug 4, 2025
17:41
In this episode of Rethink Retail, host Marie Driscoll sits down with Amrita Bhasin, CEO at Sotira, a leading voice in reverse logistics, to explore how AI, overstock management, and sustainability are transforming the future of retail.
Reverse logistics is now an $800 billion global industry, yet remains one of the most under-discussed pillars of modern commerce.
With e-commerce return rates as high as 50%, and growing concerns over landfill waste, brands are urgently seeking smarter solutions for excess inventory.
🎯 Key Topics Covered:
- What reverse logistics actually means and why it matters
- The environmental and financial costs of overstock, returns, and incineration
- Why traditional outlet models are misleading
- AI-powered liquidation platforms and the future of inventory automation
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