InsTech - insurance & innovation with Matthew Grant & Robin Merttens Pravina Ladva, Group Chief Digital and Technology Officer: Swiss Re: The beauty of technology is in the small things (356)
May 25, 2025
Pravina Ladva, Group Chief Digital and Technology Officer at Swiss Re, is at the forefront of digital transformation in the insurance industry. She discusses how generative AI can streamline underwriting processes, emphasizing small, impactful innovations. Pravina highlights the importance of a cultivated culture of curiosity while balancing traditional business metrics. She also explores the evolving role of underwriters and technologists, and how data infrastructure remains crucial in an increasingly AI-focused world. Upskilling employees globally to embrace these changes is key.
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Focus Strategy in Leadership
- Focus is crucial for managing wide-ranging responsibilities effectively.
- Establish clear yearly goals and continuously check alignment to maintain strategic impact.
Prioritize AI with Business Cases
- Use traditional business cases to prioritize AI projects focusing on making or saving money.
- Balance innovation enthusiasm with pragmatic resource allocation and realistic ambitions.
Gen AI Enhances Underwriting Access
- Swiss Re applied Gen AI to their underwriting guidelines to speed client access to information.
- They began internally, piloted with some clients, then expanded to over a thousand external active users.