In this episode, the guests discuss the security breaches experienced by Okta, the ease of crashing iPhones, and Jim's report from the Ubuntu Summit. They also provide advice on what to do when you find a company's sensitive data on the Internet. Overall, an interesting conversation on security measures and vulnerabilities.
When finding a company's sensitive data on the internet, it is important to exhaust all means to responsibly report the issue and communicate it effectively without ulterior motives.
Despite potential legal risks, it is crucial to do the right thing by reporting security vulnerabilities to companies, especially when they lack bug bounty programs or clear mechanisms for responsible disclosure.
Deep dives
Unprotected Database Backup
There is an unprotected internet accessible database backup for a small company that contains sensitive employee and client information. The backup includes employee names, phone numbers, usernames, password hashes, client information, and work order notes. The company is small, and the only public contact information available is for their sales department, but when attempting to report the issue, they are dismissed as a scammer. The listener wants to know how to responsibly report this and is also concerned about potential legal action. They seek guidance on the matter.
Responsible Reporting and Contacting the Company
One approach to responsibly report the issue is to find alternative contact information for the company, other than the sales department. Using platforms like LinkedIn and Google, it may be possible to cross-reference employee names from the database and identify someone in a job position that seems more receptive to security concerns. By presenting the information in a calm and helpful manner, emphasizing that there is no ulterior motive, and expressing a desire to be a responsible neighbor, the listener can attempt to communicate the security issue effectively.
Persistence and Doing the Right Thing
If the initial attempts to report the issue are unsuccessful or met with skepticism, it is important not to give up. Despite potential challenges, doing the right thing by alerting the company to the unprotected database can prevent potential harm and protect individuals affected by the security vulnerability. It is worth noting that reporting such issues is even more crucial when the company does not have a bug bounty program or a clear mechanism for responsible disclosure. Although there may be concerns about legal action, it is important to emphasize that the intent behind reporting is purely to raise awareness and help mitigate potential risks.
Legal Considerations and Internet's Evolution
There have been cases in the past where individuals faced legal challenges for reporting security issues to companies, especially during the early days of the internet. However, the legal landscape has evolved since then, and there is now more awareness and understanding of responsible disclosure practices. While legal risks are not entirely eliminated, they are significantly lower thanks to established precedents and casework related to similar situations. It is important to remain cautious but also recognize that the likelihood of severe legal repercussions is reduced compared to the past.
Okta seems to not be taking its security seriously enough, crashing iPhones is far easier than it should be, Jim’s report from the Ubuntu Summit, and what to do when you find a company’s sensitive data on the Internet.