Keith Jennings, CIO, Massachusetts General Hospital & Physicians Organization, Chapter 3

Applying PI principles to helpdesk support
Keys to fostering innovation
15 years at Mass General
Filling Jim Noga’s shoes — “There was no learning curve.”
Past lives in programming & consulting
Epic changes — “Our world will be significantly different after we go live.”
The “larger value-add” of today’s CIO

Source: Keith Jennings, CIO, Massachusetts General Hospital & Physicians Organization, Chapter 3 on healthsystemcio.com - healthsystemCIO.com is the sole online-only publication dedicated to exclusively and comprehensively serving the information needs of healthcare CIOs.