Recognising the vital role of practice managers

This week Emma speaks to Adrian Down, who is the managing partner of a practice in Lincolnshire and a director of the Institute of General Practice Management (IGPM).

Adrian discusses the vital role of the practice manager and the work the IGPM is doing to give managers a stronger voice and create clear standards through its accreditation scheme.

He talks about the challenges facing practice managers, including the risk of burnout, and what needs to happen to address these issues, as well as the government’s 10-year health plan and what the move towards neighbourhood working will mean for practices and the pivotal role managers will play in making it a success.

Adrian also explains what the IGPM wants to see from the new GP contract to ensure it provides realistic funding and recognises the contribution of the entire general practice team, including the growing number of non-GP partners.

This episode was presented by GPonline editor Emma Bower. It was produced by Czarina Deen.

Useful links

Institute of General Practice Management

GPonline’s coverage of the 10-year health plan

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