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Seven Characteristics of Successful Company Culture
- Create a purpose-driven culture where employees connect their "why" to their work.
- Foster open communication and feedback, embrace diversity, and promote teamwork.
Why People Resist Change
- People resist change not because of inherent flaws but due to systems failing to support them.
- Design systems that address human needs during change for better adoption.
Continuous Improvement vs. Continuous Appearance
- Patrick Adams contrasted two similar companies; one with a thriving culture, the other toxic.
- The key difference was the presence of clear expectations, enabled action, and sustained results.