Measure Mountain

Proper communication from the workers to the directors and vice versa is one of the critical things that could drive your business to success. And in this episode of the Business Problem Solver Podcast, Lee discusses Measure Mountain, a visualisation tool that can help you create and efficiently manage the hierarchy structure within your company. It’s essential that everyone involved are well-informed about what’s going on. When everyone’s in the know, high performance and determination can be expected. Discover how you could adopt Measure Mountain inside your business when you tune in.

KEY TAKEAWAYS

• Questions you should ask yourself before setting a target:
  • How much influence does a person who has a target actually have on achieving that target?
  • What do we want to accomplish by having a target?
  • What behaviours will having a target actually drive?
• Lee suggests you use his visualisation tool, ‘Measure Mountain’. On the bottom of the mountain are the frontline workers, and on the next level, it would be the team manager, then followed by the directors and so on. It follows the hierarchy, and everyone has to strive to get higher on this mountain.
• Key Learnings from Measure Mountain:
  • The people at the bottom of the mountain are closest to the actual process.
  • As you climb up the mountain, your conversations should be based on severity and time.
  • Business owners should have discussions with his workers who know everything about the daily operations.

BEST MOMENTS

• “Targets can create a narrow focus, so people only concentrate on doing the things that make them achieve their target.”
• “We need to lift leaders up to a level where they’re having conversations of a different type.”
• “If you’re at the top of that mountain, you can see farthest into the future. You need to be able to translate your key messages, strategy, the direction, the vision into something meaningful to people that can’t see as far in the future as you.”

ABOUT THE HOST

For the last 15 years, I have been a multi-sector internal or external business improvement consultant, building the improved capability of individuals, teams and businesses.

In my spare time, I enjoy spending time with my two young children Jack & India. I also enjoy listening to and reading business & personal development material.

Lee Houghton is “THE Business Problem Solver”, a Management Consultant, CX Specialist and Keynote Speaker.

CONTACT METHOD

You can contact Lee Houghton on: 07813342194

Website: Lee@leehoughton.com

LinkedIn: www.linkedin.com/in/lhoughton/

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