In this compelling interview, Amy Wright, Director of Clinical Operations at Jefferson Health, charts her journey from an emergency medicine nurse to a telehealth innovator. She explores the dynamic shifts in patient care, underscoring the pivotal roles of empathy, effective communication, and technology in advancing healthcare delivery. Amy champions the game-changing impact of telehealth and artificial intelligence on patient outcomes and experiences, advocating for healthcare that prioritizes patient needs through a compassionate, patient-first strategy.
The Strategy of Health