Meta's second whistleblower tells us why he came forward
Nov 9, 2023
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Arturo Béjar, a whistleblower concerned about Meta's handling of online content aimed at children, discusses his motivations and experiences before Congress. He highlights the need for bipartisan legislation, addresses uncomfortable content challenges, and emphasizes the importance of driving change in companies. He also shares the supportive reactions received for confirming the severity of the situation.
Arturo Behar emphasized the need for Meta to take stronger action to protect kids from harmful online content, putting pressure on Congress to pass legislation.
Behar called for greater transparency from Meta and suggested involving external experts to collaborate with the product and engineering teams for effective product changes.
Deep dives
Concerns about Meta's handling of online content aimed at kids
The latest whistleblower, Arturo Behar, expressed concerns about how Meta (formerly Facebook) handles online content aimed at kids. Behar testified before the Senate, cooperating with investigations brought by the Federal Trade Commission and state attorneys general. Meta has pushed back on Behar's accusations, highlighting 30+ features and controls added to make the platform safer. However, Behar believes more action is necessary to protect kids, and his testimony puts pressure on Congress to pass legislation.
Gap between known harms and company's narrow policy approach
Behar emphasized that executives at Meta were aware of the extent of harms that teenagers experience on the platform, including issues like identity-based attacks and other harmful content. He argued that the company's narrow policy-based approach, primarily focused on prevalence metrics, fails to address the wide range of harmful experiences reported by teenagers. Behar advocates for giving teens the tools to express discomfort and report unwanted content to create a safer online environment.
Compelling transparency and setting goals for lasting change
Behar called for greater transparency from Meta, compelling the company to be transparent about the harms that teens and kids experience on their platform. He believes setting goals based on the number of unwanted sexual advances experienced by teens can drive lasting change. Behar suggests involving experts from outside the company, such as those working with kids on body image and bullying, to collaborate with the product and engineering teams to drive effective product changes.
There’s been a lot of attention this week on Arturo Béjar, the latest whistleblower to come forward with concerns about how Meta handles online content aimed at children. He testified before the Senate earlier this week, and he’s been cooperating with investigations brought by the Federal Trade Commission and state attorneys general. On Politico Tech today, he talks with Rebecca Kern and Steven Overly about why now was the right time to come forward.