Using Technology to Strengthen Platform and Product Capabilities with Ben Huneke

Jan 25, 2022

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Technological disruptions have revolutionized the way financial institutions serve their clients. Integrating technology into financial systems not only strengthens product, but also creates a seamless ecosystem across the wealth management spectrum.

In today’s episode, Jack talks with Ben Huneke, Managing Director and Head of the Investments Solutions Group at Morgan Stanley Wealth Management.

Ben is the senior executive in charge of all of Morgan Stanley's retail products and platforms for their wealth management business. As the Head of the Investments Solutions Group, he is responsible for the development, marketing, and distribution of investment products. These include annuities and insurance, mutual funds, ETFs, hedge funds, private debt, equity, real estate funds, as well as individual equities, fixed income, and structured products.

Ben and Jack discuss product technology platforms, how technology is the key driver to delivering value in the advisory business, and why finding partners with specialized capabilities is the best way to grow a business.

Key Takeaways

[00:57] - Ben's role at Morgan Stanley.
[03:25] - How Ben capitalizes on existing client relationships to grow their business.
[05:11] - Why technology is the key to managing various aspects of the wealth management industry.
[06:46] - How advisors can keep up with the rapid advancement of technology in the industry.
[11:20] - How tax and risk are addressed when investing across multiple accounts.
[14:14] - What it takes to develop multiple electronic trading platforms.
[16:13] - The power of finding the best partners in the finance and investing industry.
[19:57] - What's next for Morgan Stanley Wealth Management.

Quotes

[05:55] - "We believe that financial advice is valuable and is going to continue to be valuable. But we believe that technology is going to be an increasingly important part of how that advice is delivered to clients." - Ben Huneke

[22:47] - "Technology hates inefficiency. So I think there are technologies coming that are going to disrupt a lot of the inefficiencies in this market." - Ben Huneke

[23:15] - "We believe that human advice to wealthy clients is actually valuable and that clients will continue to pay for that advice. We look at technology as a great enabler and a great way to continue to deliver value through advice." - Ben Huneke

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