In today’s episode, my guest is Rohan Shah the Founder of Extend. They are the leading provider of modern product protection services that are similar to an extended warranty but so much more. Extend is an API-first solution that provides seamless integration into Shopify so merchants of all sizes can get up and running quickly with minimal effort. Learn how you can deliver a delightful experience your customers expect, while driving revenue, improving profitability, and creating more brand advocates.
WHAT YOU WILL LEARN TODAY
What is a modern product protection plan and why do customers ask for it.
Why product protection plans increase a consumer’s intent to buy by about 25%.
Why a well-executed post-purchase experience improves retention and loyalty.
Product protection services are opportunities to improve your margins and upsell after the holiday season.
LINKS AND RESOURCES MENTIONED
Extend
BlendJet
EPISODE SPONSOR
Today's episode is brought to you by FastSimon, a leader in AI-powered shopping optimization.
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