S4 Episode 2: Mark Sweeney from Citrix on Hybrid Learning and Remote Working

We've learned much about how to work remotely over the last 2 years, but how will these changes impact the education sector? To answer this I invited  Mark Sweeney, who is the Regional Vice President for Citrix in the UK & Ireland onto this episode of the podcast.

Mark has over 25 years of experience in business innovation, and a key focus has been innovation within the technical professional services field.

He has researched how automating professional services engagements through artificial intelligence and robotic process automation could modernise the consulting business. 

In his current role at Citrix, his primary focus is working with customers on delivering consistent employee experience, as well as awareness to the concept of hybrid learning within the higher education vertical.

Mark believes that much like evolutionary designs for the workplace, campus-based learning could be the place for collaboration and practical work while formal teaching could be delivered virtually.

On this episode we covered:

• What Citrix does today
• Citrix Hybrid Learning study results
• What is "Blended Learning"?
• The evolution of the classroom
• What has the pandemic taught us about how to work & learn remotely?
• How do we enable educators to use the technologies that supports remote learning?
• Has higher education changed forever as a result of Covid?
• What investment do we need to effectively deploy remote learning solutions?
• Why IT staff will become more critical for blended learning
• Tele-teaching in 1994
• The need for "Zoom Rooms"
• How to best engage the online learners as well as those in the room
• Gamifying the virtual experience
• Should students pay less for virtual education?
• What is the role of the campus going forward?
• Up-skilling educators on new remote learning technologies
• Preparing students for the hybrid world of wor
• Citrix Company culture survey findings 
• Asynchronous vs Synchronous remote working & learning experiences
• Are candidates seeking roles that support remote working? 
• Maintaining fairness for employees choosing to be remote
• Avoiding "Location bias"
• The issue of "presenteeism" - favouring output vs attendance  
• Mark's biggest Covid-19 learnings  
• How Mark has changed as a manager due to Covid 
• The need for a consistent experience when we move between home & office  
• Actionable Advice to prepare for a hybrid world of work and learning  
• Planning for the next disruptive event 

More on Mark
LinkedIn
Mark's Blog
Blog on Blended Learning

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