When Things Go Wrong: How to Communicate with LPs with AJ Osborne

In this conversation, AJ Osborne shares his extensive experience in the self-storage industry, emphasizing the importance of trust and transparency in investor relations. 

He discusses how personal experiences, particularly a life-altering health crisis, have shaped his approach to communication and risk management. AJ highlights the need for clear, concise communication with investors, especially during market fluctuations, and stresses the importance of aligning investor expectations with business goals.
He also addresses misconceptions in passive investing and the need for integrity in financial reporting.

 00:00 Intro
 00:51 AJ’s Background
 01:16 Growing a Self-Storage Empire
 03:56 Trust & Transparency
 09:24 Communicating Mistakes
 17:02 Market Challenges
 18:46 Health & Humility
 22:54 Rethinking Risk
 28:11 Long-Term Investing
 32:18 Earning Investor Trust
 35:44 Passive Investing Myths
 39:46 Closing & Contact

Connect with AJ Osborne: https://www.linkedin.com/in/aj-osborne/
 
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