The RAG Podcast - Recruitment Agency Growth Podcast Season 8 | Ep21 Lloyd Gordon: Merging 2 rec firms with 100+ staff into one unified team
In 2022, Lloyd Gordon had just acquired Cognitive Group, bringing his team to over 100 people.
Over the past 3 years, he has had the challenge of successfully integrating the two businesses.
On this week’s episode of The RAG Podcast, I am joined for the fourth time by Lloyd, CEO of Focus Cloud Group, and this time we discussed:
- The challenges of merging two teams, cultures, and leadership styles.
- How to unify systems, processes, and back-office functions.
- The mistakes made along the way and the lessons learned.
- What’s next as Lloyd sets his sights on further growth and investment.
If you're interested in scaling a business through acquisition, managing post-merger integration, or leading a company through rapid growth, this episode is a must-watch.
Chapters
00:00 Introduction
02:24 Lloyd Gordon's journey and business overview
05:15 Personal life and work-life balance
12:31 Transitioning from acquisition to integration
18:05 Cultural integration and team dynamics
24:51 Technology and systems integration
40:12 Transitioning to a unified CRM system
42:04 Challenges in back office integration
44:34 Implementing Workday Financials
48:50 Navigating market challenges and workforce adjustments
55:01 Leadership decisions in tough times
59:51 Evolving leadership roles and responsibilities
01:07:55 Future vision and strategic planning
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