Busy Isn’t Productive: A Case for Agency Alignment

Why are so many insurance agencies constantly busy—but still frustrated with progress?

In this episode of the Agent Leader Podcast, Brent Kelly dives into one of the most critical (and misunderstood) drivers of agency success: true team alignment.

Drawing insights from high-performing agency leaders and real-world experience, Brent explains why alignment—not activity—is what separates good agencies from truly elite ones.

You’ll discover:

• Why busyness is not a badge of honor—and often a warning sign
• How misalignment shows up in meetings, priorities, and execution
• A simple leadership framework (Purpose, Process, Payoff) to create clarity
• Why shared language, visible standards, and consistency matter more than intensity
• How great leaders slow down to speed up—and help teams see what others don’t

If your agency feels busy but scattered, growing but strained, or active without clarity, this episode will help you identify where alignment is breaking down—and what to do about it.

To access free tools and resources from Sitkins Group, visit www.sitkins.com/podcast

To see if your agency is a fit for our programs, visit www.sitkins.com/bookacall

🎯 Ideal for: Independent insurance agency owners, leadership teams, and high-level insurance professionals committed to building a best-version-possible agency through intentional leadership.