Guest Tom Scott, founder of Verified and host of Verified Insider, discusses challenges faced by design leaders, navigating the path to chief designer, access to budgets and tools, challenges of inflated titles, and measuring the success of design leaders.
Design leaders often face challenges such as inadequate funding, lack of clarity, and reporting to individuals with little understanding of design.
Design leaders should possess both design acumen and business acumen, prioritize finding the right talent, and focus on wider impact beyond immediate products or services.
Deep dives
Challenges Faced by Design Leaders
The podcast episode highlights the challenges faced by design leaders in organizations. These challenges include not being placed in the right part of the organization, not having a broad enough remit, and not receiving the necessary budgets and resources to build effective design teams. Additionally, design leaders often report to individuals who have little understanding of what they do, further hindering their ability to drive results. The lack of understanding of design's value and the need for proper reporting lines are also identified as key issues.
The Importance of Design Acumen and Pragmatism
The episode emphasizes the importance of design leaders having both design acumen and business acumen. Design leaders need to understand the design acumen of a company before joining as it enables them to make a better impact. They should also possess pragmatism and focus on what they can do for the business, while also creating stories of wider impact beyond the immediate product or service. The episode suggests that design leaders should prioritize finding the right talent for organizations and building a community around it.
Developing Design Skills for Future Design Leaders
The podcast explores the evolving career paths for future design leaders. It acknowledges that starting out in a specific area of design specialization is typically expected, but progression to broader leadership roles requires developing a broader skill set. The episode suggests that courses and programs should be developed to help designers gain a wider perspective and skill set. It also emphasizes the need for design leaders to understand the goals and metrics of other cross-functional leaders to effectively communicate design's value and align with the organization's objectives.
Executive design recruiter Tom Scott is the founder of Verified, the publisher of the weekly newsletter Verified Insights, and the host of the new podcast, Verified Insider. Tom recently interviewed me for a future episode of Verified Insider, and in this episode I combine my interview of Tom for my podcast, with a preview of his interview of me for his podcast.
Tom and I discuss the reasons design leadership roles are often not set up for success—from inadequate funding and resources, to scoping of the mission, to lack of clarity around what value design can actually bring. Tom explores the critical role recruiters can play in helping companies shape their vision for design leadership.
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