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Product Talk

EP 334 - Moody's CPO on Influencing With Empathy and Customer Centricity

Oct 6, 2023
36:28

How can product leaders implement empathy and customer centricity to influence decisions within an organization? In episode 14 of the CPO Rising Series with Renee Niemi, Moody's CPO Nick Reed shares insights on how his unique role and empathetic approach drive innovation in one of the top financial analytics companies. Learn about their precision-based culture, data-driven strategies, and the secrets behind 63 consecutive quarters of double-digit growth. Explore the importance of customer-centricity, product interoperability, and the evolution of product management in large organizations. Gain valuable insights into the intersection of technology and finance, all in this engaging conversation with a leader at the forefront of the industry.

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