EP 401 - U.S. Bank SVP on Scaling Products in the Banking Industry

How can product leaders in the banking industry scale their products? In this episode of Product Talk hosted by Sid Shaik, U.S. Bank SVP & Product Leader Sean Scott discusses his career journey in product management and how it differs working in the banking industry compared to tech companies. He shares insights into how product managers at banks approach scaling products by focusing on customer needs and feedback through various phases of maturity. Sean highlights key factors that have impacted the banking industry including digital transformation, agile methodologies, and growing customer demand for digital banking experiences. He also provides lessons learned around the importance of testing ideas with customers and the challenges of introducing changes to established banking processes. Tune in to discover product management best practices for scaling in regulated industries such as banking.