Everyday AI Podcast – An AI and ChatGPT Podcast EP 11: AI and Digital Transformation: What's Next?
May 9, 2023
Aimann Rasheed, a technology leader specializing in digital transformation at EisnerAmper, dives into the evolving landscape of AI. He discusses IBM's innovative WatsonX, highlighting its journey from a game show to crucial enterprise tool. The conversation shifts to AI's potential in fast food with automated ordering systems. Rasheed emphasizes the cautious yet necessary integration of AI for efficiency in mid-sized businesses. He also explores the future of white-collar jobs, weighing productivity benefits against job displacement concerns.
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Watson's Enterprise History
- IBM Watson debuted on Jeopardy about 10 years ago, showcasing cutting-edge AI technology.
- Despite initial hype, Watson has been used in enterprise solutions, like American Airlines' seamless AI chat agent.
AI's Projected Prevalence
- A Citrix study reveals 86% of people believe AI will be widespread in their work within 10 years.
- This high percentage suggests widespread adoption, though the definition of "widespread" remains unclear.
AI at the Drive-Thru
- Wendy's partners with Google to integrate language models into drive-thru ordering systems.
- While AI ordering systems have had mixed results in trials, widespread adoption seems inevitable.