Ep.01 Why Innovation is the Key to Great Customer Experience with Rick Belliotti, Director of Innovation and Customer Experience Design at the San Diego County Regional Airport Authority

In this episode, Joe Toste sits down with Rick Belliotti, the Director of Innovation and Customer Experience at San Diego Airport. Together, they dive into the hottest topics in airport tech and how the San Diego airport is navigating them. If you're curious about the future of air travel, this episode is a must-listen!

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