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Financial Advisor Success

Ep 365: Scaling Expanded Advice Services To 100+ Team Members In A $5B AUM Enterprise With Rob Nelson

Dec 26, 2023
Rob Nelson, CEO and Founder of NorthRock Partners, shares insights on scaling his RIA managing $5 billion in assets. He discusses the evolution of advisory services, emphasizing personalized relationships and the need for specialized expertise. Rob highlights their unique fee structures, balancing transparency with client satisfaction. As the firm grows beyond 100 employees, he navigates leadership challenges and stresses the importance of aligning new hires with company values. With a focus on client advocacy, he illustrates how referrals drive sustainable growth.
01:27:50

Episode guests

Podcast summary created with Snipd AI

Quick takeaways

  • NorthRock Partners has grown its AUM from $1 billion to $5 billion in six years by offering extensive personal CFO-like services to clients.
  • The firm's structure leverages centralized expert teams to streamline advisory processes while allowing relationship managers to maintain direct client connections.

Deep dives

Growth Strategy and Comprehensive Services

The podcast discusses how North Rock Partners has successfully grown its assets under management (AUM) from $1 billion to $5 billion over six years by providing a comprehensive suite of services akin to a personal CFO model. The firm has managed to scale this model while maintaining a competitive AUM fee structure, offering services such as bill payment, tax preparation, and lending support. This breadth of services is designed to cater to clients with complex financial needs, including corporate executives and professional athletes. By closely aligning services with clients' requirements, the firm has achieved significant organic growth through referrals and ongoing contributions.

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