Craig Groeschel Leadership Podcast Creating A Value-Driven Culture, Part 1
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Mar 3, 2016 What shapes an organization’s culture, and how can leaders make values more than words on a wall? From standout Chick-fil-A service to the gap between stated priorities and everyday actions, this talk explores how leaders create, protect, and reshape the culture around them.
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Finding Mentors
- Seek multiple mentors for specific areas.
- Ask targeted questions instead of broadly requesting mentorship.
Culture Creation
- Healthy cultures don't happen accidentally; leaders create and guard them.
- Culture is a mix of intangibles shaped by leaders' actions.
Values Drive Actions
- Grandma's Chicken declined due to poor quality and service.
- Chick-fil-A thrives by prioritizing customer service and clearly stating values.