As EY Global Retail Leader, Thomas Harms is responsible for defining and implementing the EY strategy for the retail industry. He helps ensure that EY retail clients are well served across geographies, leading over 20,000 EY professionals worldwide. 

After more than 20 years advising national and international companies, Thomas is just as curious about new developments as he was at the beginning of his career. 

Early on, he specialized in consumer goods and retail culminating in Thomas creating and leading the Consumer industry practice across Germany, Switzerland and Austria for 18 years. He knows the industry like no other and has supported retailers as they face complex and strategic challenges driven by empowered consumers. 

Thomas’ long-term industry relationships and strong, cross-industry network are the cornerstone of successful collaborations and creative solutions. 

Interviewed by Mortimer Singer.