If you run a business using hourly billing (or even just work in one), you’ve probably experiences pricing issues, scope creep and customers who are unhappy even though you gave them what they asked for. All these issues are rooted in a common business practice—hourly billing. In this episode, Jonathan Stark, author of the book Hourly Billing is Nuts, walks you through alternative billing practices that lead to happier customers and better margins.
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Building a Business that Lasts