The Everything Feed - All Packet Pushers Pods HN791: Should You Build or Buy Your Automation Platform?
Aug 8, 2025
Lee Harper, an enterprise administrator at Terracon Consultants and a network automation speaker, dives into the crucial dilemma of whether to build or buy an automation platform. He discusses the complexities of managing a vast network infrastructure and the transition from MPLS to SD-WAN. The conversation emphasizes the benefits and challenges of custom development versus commercial solutions. Harper also explores ROI in automation tools and the importance of aligning technical efforts with business value to ensure budget approvals.
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Distributed Multi‑Vendor Network
- Terracon runs a highly distributed network with about 200 offices, SD‑WAN, and multiple data centers.
- Lee describes multi‑vendor gear and an ongoing Juniper migration that drive automation needs.
Out‑Of‑Band Saved Remote Sites
- Terracon uses OpenGear cellular out‑of‑band modems instead of POTS dial‑up for many remote sites.
- Lee says the solution saved remote site resilience and eliminated manual modem juggling.
Count Man‑Hours, Not Just License Cost
- Count the man‑hours of building and maintaining an in‑house automation platform, not just license cost.
- Lee warns an in‑house solution required hiring staff that could match or exceed vendor costs.