This week, we welcome one of the most impressive CEO’s in SaaS to the LeadrPulse Podcast: Nick Mehta, CEO of Gainsight—The Customer Success Company. 

Nick has achieved some serious accolades, including:

• Named one of the Top SaaS CEOs by the Software Report three years running.
• Honored as one of the Top CEOs of 2018 by Comparably.
• Finalist for EY’s Entrepreneur of the Year.
• And Gainsight won Glassdoor’s 2023 Best Places to Work.

Of course, our first question was, how do you do it?

In this episode, Nick sits down with Leadr CEO Matt Tresidder to share his insights on:

• The secret to creating an award-winning culture—even during challenging times
• Why humility and transparency are the cornerstones of effective leadership
• How to “win your employees’ business every day” 🌶️
• Why every time someone leaves your company, it’s a learning opportunity
• The critical role of leadership in defining and exemplifying company culture

Here’s what to listen for:

• “How are you navigating becoming the healthiest tech company in 2023?”
• “What keeps people at a company when things are not easy? I think that’s culture. 🌶️”
• The secret to an award-winning culture #1: Be transparent.
• “As a CEO, you have to win your employees’ business every day. 🌶️”
• “At the end of the day, every problem is an executive problem. 🌶️”

Nick’s leadership wisdom is a must-hear for anyone looking to foster a thriving, resilient workplace.

But that’s not all! Following the interview, Matt and Leadr’s Holly Tate dive deeper into the practical applications of Nick’s insights, discussing:

• How transparency can build trust and accountability
• Why poor leadership often drives retention issues
• The fine line leaders walk between transparency and responsibility

🎧 Don’t miss the discussion that will challenge you to rethink how you lead your team and shape your culture.

Resources:
📚 Check out one of our favorite Season 1 episodes: Does Developing Your People Really Drive Business Results? featuring Elizabeth Bryant from Southwest Airlines.

👉 Ready to level up your leadership? Learn more about Leadr Academy, leadership training, community, and resources to turn managers into leaders. 

Loving the podcast? Be sure to subscribe to The LeadrPulse Newsletter for weekly leadership tips and thought-provoking discussions from Matt.

• Follow Nick Mehta on LinkedIn
• Follow Matt Tresidder on LinkedIn
• Follow Holly Tate on LinkedIn

Learn more about Gainsight at gainsight.com 

🎙️ Subscribe now and listen wherever you get your podcasts!

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Rather watch the conversation? Check it out on YouTube.

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