AI-powered
podcast player
Listen to all your favourite podcasts with AI-powered features
In this episode, I talked with a real lawyer who built a customer service-focused law firm, John Strohmeyer.
John discusses customer service for law firms, including the technology required to provide excellent, high-level customer service. He talks about the importance of customer service and how it can benefit a law firm.
In the conversation, John describes how his experience working at the Four Seasons Hotel influenced his decision to start his own law firm. He explains that he saw how the hotel treated its customers and wanted to bring that same level of service to his law practice. He talks about how his firm is focused on customer service and how that is one of the things that sets it apart from other firms.
Highlights