Adventures In Legal Tech cover image

Adventures In Legal Tech

Building a Customer Service-Focused Law Firm with John Strohmeyer

Dec 16, 2022
29:55

In this episode, I talked with a real lawyer who built a customer service-focused law firm, John Strohmeyer.

John discusses customer service for law firms, including the technology required to provide excellent, high-level customer service. He talks about the importance of customer service and how it can benefit a law firm.

In the conversation, John describes how his experience working at the Four Seasons Hotel influenced his decision to start his own law firm. He explains that he saw how the hotel treated its customers and wanted to bring that same level of service to his law practice. He talks about how his firm is focused on customer service and how that is one of the things that sets it apart from other firms.

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