Episode 26: Building a blameless culture, systems thinking and more with Crystal Hirschorn

Although we’ve never worked together, it seems like CTO Crystal Hirschorn and I were positively influenced by many movements in tech such as XP, lean and systems thinking and in this episode we chat about how that has influenced her management style. A key element of a lot of that is the idea of building a blameless culture and listening in to hear about some ideas of leading and lagging indicators of good engineering culture and much more.

Guest biography:

Crystal is an experienced Engineering Leader having held various VP and Senior Director of Software Engineering roles, with a career spanning more than 20 years in the Technology industry. The majority of her career has been a mixture of technical leadership, hands-on software engineering, and engineering management. She has managed managers for several years. She’s a resilience engineering advocate and long-time practitioner and advocate of Lean, XP, and DevOps practices to build a successful engineering culture.

She is currently the CTO at Zoa – a green energy tech start up.

Episode and show notes: https://managingmanagers.tech/episodes/episode-026-crystal-hirschorn/