

How Ticketmaster Made It Impossible To Sue Them
Oct 13, 2025
Join investigative reporter Luke Goldstein, who exposes Ticketmaster's hidden arbitration clauses, and David Seligman, a workers' rights attorney, as they unravel the ticketing giant's monopolistic practices. They discuss how recent changes strip consumers of their rights to sue and join class actions. Goldstein traces Live Nation's rise to power, while Seligman highlights the implications of forced arbitration, illustrating how it shields corporations from accountability. Together, they shed light on the urgent need for reform in this controversial industry.
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Merger Fueled Ticket Cartel Power
- Live Nation and Ticketmaster merged and consolidated market power across promotion and ticketing.
- That vertical integration enabled price increases and retaliatory behaviors that harm consumers.
Taylor Swift Ticketing Meltdown Sparked Action
- Taylor Swift's Eras tour exposed Ticketmaster's bot and resale failures and triggered massive public backlash.
- The fiasco spurred congressional letters and a Justice Department antitrust lawsuit targeting Live Nation.
Arbitration Replaces Public Court Oversight
- Ticketmaster now pushes arbitration clauses that steer disputes into private forums and bar class actions.
- Arbitration is secretive, nonappealable, and statistically far friendlier to companies than to consumers.