Episode 36 of the Legal Tech StartUp Focus Podcast — Interview with Rich Lee, a co-founder and CEO of New Era ADR

In this episode of the Legal Tech StartUp Focus Podcast (www.legaltechstartupfocus.com/podcast), your host, Charlie Uniman, interviews Rich Lee, a co-founder and CEO of New Era ADR.  On its website (www.neweraadr.com), New Era ADR says “Use smarter, more intuitive tools to get to resolution faster with some of the most experienced mediators and arbitrators in the industry. Do it all from home or anywhere in the world on our fully-digital platform. Get everything done in one place, without everyone being in one place. Don’t waste your time, money, or energy on logistics or fighting, make it simple with New Era ADR.”

Here are some topics that Rich and Charlie discuss:

• How Rich made his way from law school to co-founding New Era ADR.
• How Rich’s experience as a GC and also as a business person at IP-related businesses (where he confronted first hand the expense and inefficiencies of litigating disputes in court) informs his vision for New Era ADR.
• What’s New Era ADR’s secret sauce when it comes to providing a software-based approach to alternative dispute resolution? (Hint: Among other things, shorter times-to-resolution, a “virtual first” approach, an emphasis on UX and the customer experience, and versatility as a platform that enables New Era ADR to handle not only disputes that involve commercially sophisticated parties, but also disputes that involve consumers and disputes that have A2J implications)?
• What business successes are Rich and his co-founders most proud of to date.