

MMW: How Cheap Proves Expensive
Sep 15, 2022
Discover how opting for cheaper employees can backfire in property management. The discussion reveals hidden costs that can accumulate over time, impacting workflow and company culture. By examining real scenarios, the conversation makes a compelling case for investing in skilled workers to avoid long-term expenses. It’s a thought-provoking exploration of why sometimes, saving money upfront can lead to greater costs down the line.
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The Cost of Cheap Labor
- A lower-quality employee mishandled a frantic service call, creating unnecessary work for others.
- This involved a maintenance person and regional manager, wasting time and resources.
Cultural Impact of Cheap Labor
- Cheap employees negatively impact company culture and morale.
- Frustration and disrespect among colleagues arise from repeated incompetence.
Examples of Incompetence
- Lower-quality employees create problems in various areas, like accounting and resident communication.
- They may even miss resident issues or sell homes to dangerous individuals.